Italian Healthcare System
All students must possess a health insurance certificate valid in Italy for the entire duration of their stay in the country. This applies to both EU and Non-EU citizens.
In this section you will find an explanation of
a) The services supplied by ASUR Area Vasta 3 MACERATA, our regional Health Authority
b) The documents needed to access them
c) How to register with the Italian Healthcare system
ASUR Area Vasta 3 MACERATA (Azienda Sanitaria Unica Regionale) is the regional health authority supplying standard medical assistance financed by public funds. Some treatments are free, some others require a financial contribution (called ticket). Please keep all the receipts of the tickets you pay for (if any), as you may be able to ask for a reimbursement in your home country.
a) SERVICES OFFERED
EMERGENCIES AND FIRST AID
If you need medical advice out of office hours (that is after 8 pm or during the week-end) you can consult the doctor on duty, also called guardia medica. You can either call at 0733 231378 or directly go to the clinic located in Via Santa Lucia 2 - very close to Macerata’s general hospital.
In case of emergencies or if you need an ambulance, you can call the emergency medical service at 118 or directly go to the first aid station of Macerata’s general hospital.
MACERATA FAMILY DOCTORS
A family doctor or general practitioner is a doctor you can consult when
- you need general medical advice
- you need a medicine that pharmacies are allowed to sell you only with a doctor’s prescription (called ricetta), such as antibiotics, anti-inflammatory medications, etc.
- you need a prescription (called impegnativa) for specific treatments or a checkup at Macerata’s hospital, such as a visit to a dermatologist, or a blood test.
Family doctors are only available during office hours (approximately from 8 am to 6 pm). We suggest that you go to their clinics, or call and check their surgery hours in advance.
More contacts are available on the complete list of Macerata's family doctors. When you register with the Italian Health Care System, you are assigned a specific family doctor, whom you will consult, for the entire duration of your stay in Macerata.
SPECIFIC TREATMENTS AND CHECK-UP
i.e. blood test laboratory; ear, nose and throat specialists; dermatologists; orthopedists; oculists; dentists; gynecologists of the consultorio system, etc…
If you feel you need a specific treatment or checkup, first go to your family doctor’s clinic and ask him/her advice. If needed, he/she will issue the prescription (impegnativa) required for most treatments supplied by ASUR. Macerata’s hospital has two main buildings: the general hospital, and the head offices of ASUR Area Vasta 3 MACERATA (also called Distretto Sanitario). When you make an appointment for a specific treatment, you are told which building to go to
1) ASUR Area Vasta 3 MACERATA – Distretto Sanitario (head offices)
Address: Belvedere Raffaello Sanzio, 1 – Macerata
Main treatments offered: dentist and gynecologist, dermatologist, oculist, ear, nose and throat specialist...
2) OSPEDALE DI MACERATA (general hospital)
Address: Via Santa Lucia, 2 – Macerata
Main treatments offered: emergency and first aid; blood test laboratory; ear, nose and throat specialist; dermatologist; orthopedist; oculist....
CONTACTS
Reception: 0733 25721
Customer care (Ufficio Relazioni con il Pubblico - URP): 0733 2572753 or 0733 2572751 (available Monday to Saturday, from 8 am to 1 pm)
E-MAIL: urp.av3@sanita.marche.it
WEB: click here
APPOINTMENTS
To make an appointment and book the needed treatment you can either
• directly refer to the general hospital’s customer care service;
• call the general booking service
Landline: 8000 98798
Mobile phone: 199 419891
The day of your checkup or treatment, you will be asked to present your family doctor’s prescription (impegnativa). You might also be asked to pay a contribution called Ticket. In this case, please keep the receipt, as you can ask for a reimbursement in your home country.
b) DOCUMENTS NEEDED TO ACCESS THE ITALIAN HEALTH CARE SYSTEM
EHIC - EUROPEAN HEALTH INSURANCE CARD (EU CITIZENS)
Thanks to the mutual health care agreements, this card guarantees emergency medical services to all EU citizens. It also allows you to access the Italian Healthcare System if you stay in Italy for less than 90 days. It is very important that you always carry your European Health Insurance Card with you.
For further information about the EICH, please click here.
E-106 or S1 FORM (EU CITIZENS)
The E-106 or the S1 form is issued by the healthcare institution you are insured with in your home country PRIOR to your arrival in Italy. It is free and can be obtained immediately by simply presenting your Erasmus Certificate. The S1 Form replaces former E109 and E106 forms. For detailed info about the S1 Form and its use please consult the EU website.
Click here for further information.
When you are in Italy, this form allows you to receive complete medical assistance at the Italian healthcare system and to have a family doctor for the entire duration of your stay. It is compulsory for European students staying in a EU country for more than 90 days.
PRIVATE HEALTH INSURANCE (non-EU CITIZENS)
If you want to access the Italian healthcare system and you are a NON-European student, you need a private health insurance policy against illness and accident. If you pay for treatments or examinations during your stay and keep all the receipts, you can ask your health insurance for a reimbursement in your home country. You will need the same insurance policy to apply for you temporary residence permit (permesso di soggiorno).
TAX IDENTIFICATION NUMBER – the Italian Codice Fiscale
c) HOW TO REGISTER WITH THE ITALIAN HEALTHCARE SYSTEM
EU CITIZENS WITH E-106 or S1 FORM
Citizens from the European Union staying in Italy for more than 90 days must register with the regional health authority ASUR Area Vasta 3 MACERATA to have a family doctor in Macerata and enter the Italian healthcare system. The registration is to be done at the head offices of ASUR Area Vasta 3 MACERATA, also called Distretto Sanitario di Macerata.
The office taking care of the registration is
UFFICIO ANAGRAFE ASSISTITI
Address: Belvedere Raffaello Sanzio, 1
Office hours: Monday to Saturday from 7.45 am to 1 pm | Monday to Friday from 3 pm to 6 pm
Where: ask for a building called Distretto, ground Floor, on the left.
Bring the following documents with you for the registration
• an ID card or passport
• your European Healthcare Card
• the E-106 or S1 form
• a declaration of your domicile in Macerata
• your Tax code (Codice Fiscale)
After the registration, you will be assigned a specific family doctor, whom you will consult for medical advice, for the entire duration of your stay in Macerata.
EU CITIZENS WITHOUT E-106 or S1 FORM
If you do not have any E-106 form, you cannot register with the Italian healthcare system. You will access the main health care services using your European Health Card. It will not be possible for you to be assigned any family doctor in particular and you will consult any of the doctors listed above, to get medical advice or prescriptions.
NON-EU CITIZENS WITH A PRIVATE HEALTH INSURANCE
Thanks to your health insurance policy against illness and accident, you can register with the Italian health care system and access to the medical services supplied by ASUR Area Vasta 3 MACERATA. The registration is to be done at the head offices of ASUR Area Vasta 3 MACERATA, also called Distretto.
The office taking care of the registration is:
UFFICIO ANAGRAFE ASSISTITI
Address: Belvedere Raffaello Sanzio, 1
Office hours: Monday to Saturday from 7.45 am to 1 pm | Monday to Friday from 3 pm to 6 pm
Where: ask for a building called Distretto, ground Floor, on the left.
You will be requested
1. to pay a fee of about € 149,77 which will allow you to be fully covered by the Italian health service for a calendar year. The payment is to be credited at the Central Post Office in Macerata (via Gramsci, 44; T. +39 0733 273053), using a form called F24 where you will specify the following details: Region code 11; Fee code 8846.
2. to register at the UFFICIO ANAGRAFE ASSISTITI (see above).
Necessary documents for registration
• an ID card or passport
• a copy of your health insurance policy
• a certificate issued by the University of Macerata. If you are an exchange / Erasmus student, you get this certificate when you register with the International Mobility Office
• a copy of the receipt you got at the post office, when you posted the application form for your residence permit
• a declaration of your domicile in Macerata
• your Tax code (Codice Fiscale)
NON-EU CITIZENS WITHOUT A PRIVATE HEALTH INSURANCE
If you do not have any health insurance policy against illness and accidents, you must report to ASUR Area Vasta 3 MACERATA (the regional health authority) and apply for an Italian Health Insurance Card. This card will allow you to be registered in the national health system for a calendar year. You will be requested
1. to pay a fee of about € 149,77 which will allow you to be fully covered by the Italian health service for a calendar year. The payment is to be credited at the Central Post Office in Macerata (via Gramsci, 44; T. +39 0733 273053), using a form called F24 where you will specify the following details: Region code 11; Fee code 8846.
2. to register at the UFFICIO ANAGRAFE ASSISTITI (see above).
Necessary documents for registration
• an ID card or passport
• the receipt of payment of about euros 149,77
• a certificate issued by the University of Macerata. If you are an exchange / Erasmus student, you get this certificate when you register with the International Mobility Office
• a copy of the receipt you got at the post office, when you posted the application form for your residence permit
• a declaration of your domicile in Macerata
• your Tax code (Codice Fiscale).